Sales are subject to our standard terms of trading
Information is provided in good faith but subject to change at any time without notice
Payment Terms
Payment is also accepted via personal or business cheque, bankers draft or building society cheque.
We accept paypal secure payment
If payment has been made by credit or debit card, then products will ONLY be shipped to the cardholders registered billing address.
We only accept payments from customers whose billing address is in the UK.
We are unable to accept credit card numbers sent via email.
There are no surcharges for credit card payments.
To reduce the risk of credit and debit card fraud, we reserve the right to accept orders only where a landline telephone number is provided. We also reserve the right to contact the customer at the given number to confirm identity. This is to protect both us, and our customers, from Internet credit and debit card fraud.
If credit/debit card authorisation is not received from the purchaser’s bank, then we reserve the right to cancel the order at any point in the order process.
A contract is only formed with us once we have dispatched the item(s), therefore, the order can be cancelled by us at any point prior to dispatch.
Once an order has been placed and payment made, we will send a confirmation email and receipt to the email address provided during the order process.
Printing & Pricing Errors
In the event that a product is listed at a wrong price due to a typographical (human) error or incorrect pricing information received from our suppliers, then we have the right to refuse or cancel any orders placed prior to a contract being made.
Security
When you shop with us via our web site, all your financial transactions are entirely secure via PayPal
If you prefer, when paying by credit or debit card, please telephone your card details through to us personally.
Complaints Procedure
In the event that we fail in meeting out high standards of customer service please contact us at:
Customer Services
ECE Ltd.
Victor House
Barnet Road
London Colney
Hertfordshire
AL2 1BQ
